Solutions Engineer

Cisco - New York, NY

Full-time - Mid Level

New York, NY

Computer and Electronic Product Manufacturing

About the position

We have an immediate opening for a Pre-sales Solutions Engineer in our Global Enterprise Segment - Premier Area, where you will be responsible for supporting one of Cisco's largest global accounts. In this role, you will collaborate with your sales peers and extended team members to design and demonstrate Cisco architectures and solutions that help your customers solve complex problems and drive strategic business outcomes. Your technical knowledge allows you to position, demonstrate, and sell solutions that drive outcomes and customer value realization. You will identify your customers' needs, conduct demos, trials, and proofs of value, accelerate new opportunities, and lead the solution lifecycle. You are passionate about customer success and the impact of technology on business, driving thought leadership through customer and partner events, internal and external training, blogs, and active sales engagement.

Responsibilities

• Collaborate with sales peers and extended team members to design and demonstrate Cisco architectures and solutions.
• Identify customer needs and conduct demos, trials, and proofs of value.
• Accelerate new opportunities and lead the solution lifecycle.
• Stay updated on technologies across the portfolio and understand market trends.
• Position Cisco's platforms and solutions to drive adoption and maximize value.
• Foster trusted relationships with technical and business decision-makers.
• Educate customers, partners, and account teams on Cisco solutions and differentiation.
• Support demand generation and enablement campaigns.
• Engage extended teams to support customers and solve complex needs.
• Leverage tools and resources to enhance customer trust and intimacy.

Requirements

• 5+ years of related pre-sales experience is highly desirable.
• Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis.
• BS/BA (EE/CS) or equivalent.
• Cisco Certifications CCNP, CCDP, or CCIE are highly desirable.

Nice-to-haves

• Emotional Intelligence
• Storytelling
• Consultative Selling Skills
• Communication
• Leadership & Influence
• Business Acumen
• Empathy

Benefits

• Life insurance
• Vision insurance
• Paid time off
• Paid holidays
• 401(k) plan with Cisco matching contribution
• Short and long-term disability coverage
• Employee Stock Purchase Program
• Paid time to volunteer and give back to the community