Solutions Engineer

Verkada - Seattle, WA

Full-time - Entry Level

Seattle, WA

1,001-5,000 employees

Publishing Industries

About the position

The Solutions Engineer at Verkada is a pivotal role that focuses on enhancing the customer experience from initial proof-of-concept through to the final decision. This position involves providing pre-sales engineering support, acting as a trusted advisor to customers and partners, and designing effective technical solutions. The role requires a blend of technical expertise and strong communication skills to engage with various stakeholders, including CTOs and IT executives, while delivering impactful results using cutting-edge technology.

Responsibilities

• Be the trusted technical advisor to key customer stakeholders: CTOs, CISOs, IT Executives, Security Engineers, Network Engineers, Head of Physical Security, etc.
• Utilize your technical expertise to understand and navigate customer requirements.
• Collaborate with the Sales team to assess and qualify customer opportunities, and contribute to the design of effective technical solutions.
• Lead product demonstrations and deliver engaging presentations tailored to both technical and non-technical audiences.
• Act as the Verkada technical Subject Matter Expert, collaborating closely with other departments such as Product, Support, Marketing, and Enablement.

Requirements

• Bachelor's degree in Information and Computer Technology, Cybersecurity, Networking, IT Security, Computer Engineering or related degree from an accredited university.
• Demonstrate a solid understanding of TCP/IP, TLS, DNS, DHCP, NAT, VLANs and L2 devices.
• Exhibit outstanding written and verbal communication skills, along with effective presentation abilities.
• Excellent account management, follow-through, and attention to detail.
• Entrepreneurial and positive attitude with a strong desire to learn.
• Experience working with IT infrastructure, Linux operating systems, APIs, Python, and other coding languages preferred.
• Industry certifications are a plus: Network +, Security+, CCNA, AWS Solutions Architect, etc.
• Must be authorized to work in the U.S (Position does not provide sponsorship).

Nice-to-haves

• Experience with IT infrastructure, Linux operating systems, APIs, Python, and other coding languages.
• Industry certifications such as Network +, Security+, CCNA, AWS Solutions Architect.

Benefits

• Healthcare programs that can be tailored to meet personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 80% for family premiums.
• Nationwide medical, vision and dental coverage.
• Health Saving Account (HSA) and Flexible Spending Account (FSA) with tax saving options.
• Expanded mental health support.
• Paid parental leave policy & fertility benefits.
• Time off to relax and recharge through paid holidays, firmwide extended holidays, flexible PTO and personal sick time.
• Professional development stipend.
• Wellness/fitness benefits.
• Healthy lunches and dinners provided daily.