Solutions Engineer

$96,900 - $234,300/Yr

PayPal - Scottsdale, AZ

Full-time - Mid Level

Hybrid - Scottsdale, AZ

Credit Intermediation and Related Activities

About the position

The Solutions Engineer at PayPal Inc. plays a crucial role in engaging with enterprise-level merchants to provide technical solutions and support throughout the sales process. This position requires a deep understanding of PayPal's products and technology, as well as the ability to communicate effectively with customers to solve complex integration challenges. The Solutions Engineer will lead technical solution discovery, create innovative proposals, and collaborate with various internal teams to ensure successful implementation of PayPal's payment solutions.

Responsibilities

• Lead technical solution discovery with larger enterprise level merchants.
• Create innovative, customer-driven Solution Proposals and Solution Designs utilizing PayPal's suite of API products.
• Identify any product/functionality gaps required to deliver a solution and collaborate with internal product and technology teams to define necessary enhancements.
• Be a recognized technical expert with the internal product set and in identifying potential solutions for new merchant relationships.
• Work closely with internal teams including compliance, privacy, risk, information security, support, and operations to ensure all aspects of a proposal are addressed.
• Educate merchants to implement optimal integration strategies, techniques, and user experience best practices.
• Develop Solution Designs and Solution Design templates for future integrations with enterprise merchants.
• Provide leadership within the team and mentor junior members on solution-related issues.
• Active participation with PayPal product management teams on product design and roadmap reviews.
• Utilize Salesforce for tracking/movement of merchant sales opportunities.

Requirements

• Positive attitude, team player, adaptable, resourceful, and self-starter who can work independently.
• Highly skilled at applying consultative methodologies and techniques to influence solution design and solve integration pain points.
• Excellent communicator and relationship builder at the C-level with the ability to explain technical concepts to a non-technical audience.
• Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules.
• Experience with Web and Mobile development technologies (iOS, Android) is required: JavaScript, Node.JS, PHP, Java, REST, SOAP, NVP, Webhooks.
• Prior experience working as a Solutions Architect, Solutions Engineer, or Technical Sales Engineer.

Nice-to-haves

• Experience with Payments (Credit Card, Banking, Online, Offline), especially with commerce systems, point of sale, payments gateways, and payment processors.

Benefits

• Flexible work environment
• Employee shares options
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Annual performance bonus
• Equity options