Solutions Engineer

Confluent - Salem, OR

Full-time - Mid Level

Salem, OR

Publishing Industries

About the position

Confluent Solutions Engineers (Pre-Sales) play a pivotal role in the technical evaluation stage of the sales process, making them essential to customer success as real-time data streams gain importance in modern enterprises. In this position, you will collaborate closely with account representatives, acting as the technical advisor on the sales team. Your role will involve working intimately with product management and engineering teams, serving as a vital product advocate in front of prospects, customers, and the broader Kafka and Data Streaming communities. You will be a trusted advisor to Confluent customers as they navigate the technical design and development of their end-to-end solutions. This includes being well-versed in the current state and future roadmap of Kafka in open source, identifying known issues, and informing customers of upcoming fixes or workarounds. Your responsibilities will also include clearly articulating Confluent’s technical and product positioning to a diverse range of business and technical stakeholders, forging strong relationships with them throughout the sales cycle and beyond. This role requires a blend of technical expertise, communication skills, and the ability to present complex information in an accessible manner to both technical and non-technical audiences. As a Solutions Engineer, you will be at the forefront of driving customer success and ensuring that organizations can leverage the full potential of data streaming technology to innovate and thrive in the digital landscape.

Responsibilities

• Drive the technical evaluation stage of the sales process.
• Partner with account representatives as the technical advisor on the sales team.
• Work closely with product management and engineering teams.
• Serve as a product advocate in front of prospects and customers.
• Assist customers in the technical design and development of their end-to-end solutions.
• Articulate Confluent’s technical and product positioning to various stakeholders.
• Forge strong relationships with stakeholders throughout the sales cycle.

Requirements

• Experience with distributed systems and infrastructure software like databases, message queues, or Big Data products.
• Confidence in presenting to customers, including technical and business audiences.
• Demonstrated self-starter behavior and a desire to learn new things.
• Proficiency in Java, Python, or SQL.
• Experience building or running cloud applications.
• Exceptional presentation and communication skills.
• Experience building and operating large-scale systems.

Nice-to-haves

• Confluent Certified Developer or Administrator certification.
• Knowledge of Kubernetes operations and cloud-based distributed computing.

Benefits

• Competitive pay and benefits in line with industry standards.
• Annual estimated salary of $132,400 - $155,610.
• Competitive equity package.
• Eligibility for additional commission and/or bonus pay.