Solutions Engineer

Cisco

Full-time - Mid Level

Computer and Electronic Product Manufacturing

About the position

We have an immediate opening for a Pre-sales Solutions Engineer in our Global Enterprise Segment - Premier Area, where you will be responsible for supporting one of Cisco's largest global accounts. In this role, you will collaborate with your sales peers and extended team members to design and demonstrate Cisco architectures and solutions that help your customers solve complex problems and drive strategic business outcomes. Your technical knowledge will allow you to position, demonstrate, and sell solutions that drive outcomes and customer value realization. You will identify your customers' needs, conduct demos, trials, and Proofs of Value (PoVs), accelerate new opportunities, and lead the solution lifecycle. Your passion for customer success will be evident as you engage with customers and partners, driving thought leadership through events, training, blogs, and active sales engagement. In this position, you will stay sharp on the technologies across the portfolio, understanding market trends and Cisco solutions, including customer benefits, partner ecosystem, competitive differentiators, and long-term vision. You will map Cisco solutions into the customers' environments to help them solve their business outcomes, maximizing value with cross-architecture messaging and selling. You will position Cisco's platforms, solutions, offers, and platform strategy to drive adoption, integrating software and subscriptions into messaging and practice to drive recurring revenue. Your understanding of Cisco's primary platforms, including Networking Cloud, Security Cloud, Collaboration, FSO, and Power of the Platform, will be crucial. You will also understand market context and needs, challenging your customers to embrace new technologies to digitize their business and outpace competition. Building trusted relationships with both technical and business decision-makers will be key, as you explore the "art of the possible" and position cross-architecture solutions through demos, technical updates, designs, and strategic multi-year joint planning. Sharing best practices, portfolio changes, proven customer use cases, roadmaps, and ROI analyses will help you solve customer problems effectively. As a leader, you will educate customers, partners, and account teams on Cisco solutions and how we differentiate ourselves in the market. You will apply your knowledge to achieve positive results for your customers, collaborating across technology domains to drive cross-architectural solutions. You will have the opportunity to author blogs, case studies, and best practices, articulating complex solutions to both technical and non-technical audiences. Supporting demand generation and enablement campaigns will also be part of your responsibilities, as you actively contribute to internal and external events, mentor partners, customers, and colleagues, and work with Business Entities on product roadmap direction to ensure Cisco remains a market leader.

Responsibilities

• Collaborate with sales peers and extended team members to design and demonstrate Cisco architectures and solutions.
• Identify customer needs and conduct demos, trials, and Proofs of Value (PoVs).
• Accelerate new opportunities and lead the solution lifecycle.
• Stay updated on technologies across the portfolio and understand market trends.
• Map Cisco solutions into customers' environments to help solve business outcomes.
• Maximize value with cross-architecture messaging and selling.
• Position Cisco's platforms, solutions, offers, and platform strategy to drive adoption.
• Integrate software and subscriptions into messaging to drive recurring revenue.
• Build trusted relationships with technical and business decision-makers.
• Explore cross-architecture solutions through demos, technical updates, and strategic planning.
• Educate customers, partners, and account teams on Cisco solutions and differentiation.
• Collaborate across technology domains to drive cross-architectural solutions.
• Author blogs, case studies, and best practices as relevant.
• Support demand generation and enablement campaigns.

Requirements

• 5+ years of related pre-sales experience is highly desirable.
• Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis.
• BS/BA in Electrical Engineering, Computer Science, or equivalent.
• Cisco Certifications CCNP, CCDP, or CCIE are highly desirable.

Nice-to-haves

• Emotional Intelligence
• Storytelling
• Consultative Selling Skills
• Communication
• Leadership & Influence
• Business Acumen
• Empathy

Benefits

• 10 days off each year for volunteer work
• Inclusive work environment
• Opportunities for career growth and development