Solutions Engineer

$96,900 - $234,300/Yr

PayPal - San Jose, CA

Full-time - Mid Level

Hybrid - San Jose, CA

5,001-10,000 employees

Credit Intermediation and Related Activities

About the position

The NA Enterprise Solutions Engineer at PayPal is responsible for leading technical solution discovery and design for large enterprise-level merchants. This role involves engaging with customers to understand their needs, educating them on PayPal's products, and creating innovative solutions that leverage PayPal's suite of API products. The engineer will collaborate with internal teams to ensure comprehensive proposals and will mentor junior team members, contributing to the overall success of the sales process and customer satisfaction.

Responsibilities

• Lead technical solution discovery with larger enterprise level merchants.
• Create innovative, customer-driven Solution Proposals and Solution Designs utilizing PayPal's suite of API products.
• Identify any product/functionality gaps required to deliver a solution and collaborate with internal product and technology teams to define necessary enhancements.
• Become a recognized technical expert with the internal product set and in identifying potential solutions for new merchant relationships.
• Work closely with internal teams including compliance, privacy, risk, information security, support, and operations to ensure all aspects of a proposal are addressed.
• Educate merchants to implement optimal integration strategies, techniques, and user experience best practices.
• Develop Solution Designs and Solution Design templates for future integrations with enterprise merchants.
• Provide leadership within the team and mentor junior members on solution-related issues.
• Review solution design and vet solution proposals for technical viability.
• Participate actively with PayPal product management teams on product design and roadmap reviews.
• Utilize Salesforce for tracking/movement of merchant sales opportunities.

Requirements

• Positive attitude, team player, adaptable, resourceful, and self-starter who can work independently.
• Highly skilled at applying consultative methodologies and techniques to influence solution design and solve integration pain points.
• Excellent communicator and relationship builder at the C-level with the ability to explain technical concepts to a non-technical audience.
• Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules.
• Experience with Web and Mobile development technologies (iOS, Android) including JavaScript, Node.JS, PHP, Java, REST, SOAP, NVP, Webhooks.

Nice-to-haves

• Experience with Payments (Credit Card, Banking, Online, Offline), especially with ecommerce systems, point of sale, payments gateways, and payment processors.

Benefits

• Flexible work environment
• Employee shares options
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Annual performance bonus
• Equity options