Solutions Engineer

Translations Inc Corporate - Maynard, MA

Full-time - Entry Level

Maynard, MA

51-100 employees

Professional, Scientific, and Technical Services

About the position

The Solutions Engineer role at TransPerfect involves providing technical solutions and support to clients, ensuring their needs are met through effective communication and problem-solving. This position is crucial for maintaining client satisfaction and driving the success of the company's services.

Responsibilities

• Provide technical support and solutions to clients.
• Collaborate with sales and project management teams to understand client requirements.
• Develop and present technical proposals to clients.
• Troubleshoot and resolve client issues in a timely manner.
• Maintain documentation of client interactions and solutions provided.

Requirements

• Bachelor's degree in a relevant field or equivalent experience.
• Strong technical knowledge in software solutions and systems integration.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proven problem-solving skills and attention to detail.

Nice-to-haves

• Experience with project management tools.
• Familiarity with cloud-based solutions and services.
• Knowledge of programming languages such as Python or Java.

Benefits

• Health insurance coverage.
• 401k retirement savings plan.
• Paid time off and holidays.
• Professional development opportunities.