Solutions Engineer

Full-time - Mid Level

About the position

The Solutions Engineer at Allium.so works closely with customers to ensure they get the most value from the entire Allium platform. This role is technical, customer-facing, and involves designing custom solutions to meet specific blockchain data needs.

Responsibilities

• Engage with customers to understand their blockchain data requirements and provide expert guidance on using Allium.so's platform.
• Design and implement tailored data analytics solutions, such as dashboards for transaction trends or custom reports for blockchain metrics.
• Offer ongoing technical support, troubleshooting issues to ensure smooth platform usage.
• Gather customer feedback to inform product improvements and work with product and engineering teams to prioritize new features.
• Create and maintain documentation for customer implementations to support future operations.

Requirements

• 2-5 years experience in a similar role.
• A Bachelor's degree in Computer Science, Data Science, Engineering, or a related field, with a Master's degree preferred.
• Strong proficiency in programming languages like Python, SQL, and JavaScript, and experience with data analytics tools.
• 2-5 years of experience in data engineering, data analytics, or similar, with a track record of designing customer solutions.
• Excellent communication and interpersonal skills, problem-solving abilities, and project management skills to handle multiple customer projects.
• A solid understanding of blockchain technology and its data structures, with knowledge of data security and privacy best practices as a plus.

Benefits

• Medical, Dental, Vision, Life and AD&D insurance - US folks get 100% coverage for Gold plans, 80% for dependents.