Solutions Engineer

$82,000 - $170,000/Yr

Cisco - Austin, TX

posted 3 months ago

Full-time
Remote - Austin, TX
Computer and Electronic Product Manufacturing

About the position

Cisco Systems, Inc. is seeking multiple Solutions Engineers to join our team in Austin, Texas. In this role, you will provide essential business-level guidance to the account team, focusing on technology trends and competitive threats. Your expertise will be crucial in bridging the gap between technical capabilities and business needs, ensuring that our clients receive the best solutions tailored to their requirements. As a Solutions Engineer, you will engage with clients to understand their challenges and objectives, leveraging your knowledge to propose effective strategies and solutions that align with their business goals. The position requires a deep understanding of both the technical aspects of our products and the broader business landscape. You will be expected to stay updated on industry trends and competitive dynamics, providing insights that can help shape our approach to client engagements. Collaboration with cross-functional teams will be key, as you will work closely with sales, product management, and engineering teams to deliver comprehensive solutions that meet client expectations. This role also involves presenting technical information to non-technical stakeholders, requiring strong communication skills and the ability to translate complex concepts into understandable terms. You will be a vital part of the account team, contributing to the overall success of our client relationships and driving business growth through innovative solutions.

Responsibilities

  • Provide business-level guidance to the account team on technology trends and competitive threats.
  • Engage with clients to understand their challenges and objectives.
  • Propose effective strategies and solutions that align with client business goals.
  • Collaborate with cross-functional teams including sales, product management, and engineering.
  • Present technical information to non-technical stakeholders.

Requirements

  • Strong understanding of technology trends and competitive dynamics.
  • Excellent communication skills, both verbal and written.
  • Ability to translate complex technical concepts into understandable terms.
  • Experience in a sales engineering or similar role.

Nice-to-haves

  • Experience with Cisco products and solutions.
  • Familiarity with the Austin technology market.
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