Optum - Elkridge, MD

posted 20 days ago

Full-time - Entry Level
Elkridge, MD
Insurance Carriers and Related Activities

About the position

The Sourcing & Procurement Analyst at Optum is responsible for ensuring the accuracy of order fulfillment for Home & Community field supply orders. This role involves processing order tracking files, supporting order fulfillment for Home Based Medical Care, and managing communications related to clinical support. The analyst will also provide inventory support, assist in warehouse management, and reconcile vendor invoices, all while identifying opportunities for process improvements.

Responsibilities

  • Checking and promoting the order fulfillment accuracy for Optum Home & Community field supply orders
  • Processing order tracking files after shipping labels are created
  • Supporting Home Based Medical Care (HBMC) order fulfillment
  • Coordinating with interdisciplinary team to provide support for special equipment management, storage, delivery, and recapture
  • Managing and addressing time-sensitive communications and inquiries from the clinical field support team
  • Processing non-standard clinical chart submissions
  • Providing inventory support, including tracking and monitoring existing inventory levels, and placing resupply orders when needed
  • Assisting with the organization and management of the warehouse floor and packing areas
  • Accurately reconciling and submitting vendor invoices for payment
  • Identifying, tracking, and addressing opportunities for warehouse and inventory management process improvement
  • Processing incoming and outgoing USPS mail

Requirements

  • Undergraduate degree or equivalent experience
  • Solid ability to efficiently and effectively communicate in both written and verbal correspondence
  • Excellent and reliable attention to detail
  • Ability to support clinical device tracking, including logistical tracking and utilization management for point-of-care testing devices
  • Willingness and proven ability to identify and pursue opportunities for fulfillment process enhancements
  • Experienced and familiar with common Microsoft Office applications (e.g., Outlook, Excel, Teams, Word)
  • Dependable personal transportation to ensure consistent attendance
  • Frequently moves items weighing up to 50 pounds around the work site

Nice-to-haves

  • Familiarity with Optum Home & Community and clinical field supply/equipment needs
  • Experience with UPS & USPS shipping and logistics processes
  • Experience with warehouse/fulfillment-related process improvements

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401k contribution
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