Spa Associate /

Hand & Stone - Greer, SC

Part-time,Full-time - Entry Level

Greer, SC

Personal and Laundry Services

About the position

The Spa Associate at Hand & Stone in Greer, SC, serves as the front desk manager of the spa, responsible for providing excellent customer service, managing appointments, and maintaining a clean and professional environment. This role requires a friendly demeanor and the ability to promote spa services and memberships to clients. The position is available for both full-time and part-time employment, emphasizing a positive working atmosphere.

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones and book appointments
• Sell memberships, gift cards, and service upgrades
• Promote health/wellness benefits of massage therapy and esthetics
• Maintain a professional and clean work environment & appearance
• Exhibit a positive, energetic attitude
• Collaborate as a team player
• Perform various other duties as assigned

Requirements

• Good computer and phone skills
• Strong customer service capabilities
• Excellent personal appearance
• Good verbal and written communication skills
• Ability to handle stressful situations professionally
• Ability to multitask with ease while focusing on the guest

Benefits

• Hourly wage plus commissions and bonuses
• Accident Insurance and Short-Term Disability through AFLAC
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Bonuses and Incentive programs