Spa Associate

$29,120 - $29,120/Yr

Hand & Stone - Strongsville, OH

Part-time,Full-time - Entry Level

Strongsville, OH

251-500 employees

Personal and Laundry Services

About the position

The Spa Associate at Hand & Stone Massage and Facial Spa plays a vital role in delivering exceptional customer service and ensuring a positive experience for clients. This position involves meeting sales goals, maintaining spa cleanliness, and effectively communicating service options to clients. The Spa Associate is expected to bring a positive attitude and work flexible hours to accommodate various schedules.

Responsibilities

• Meet membership sales goals
• Detailed knowledge of the menu of services
• Provide excellent customer service to members and guests
• Build lasting relationships with clients
• Communicate sales, promotions, and service options effectively
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones and schedule appointments
• File documents and perform various other duties as assigned

Requirements

• High school diploma or equivalent required
• Must be 18 years old or older
• Exceptional organizational skills and attention to detail
• Strong team player with the ability to work independently

Benefits

• Competitive compensation - hourly wage plus commissions
• Contests to test sales skills
• Career advancement opportunities
• Ongoing training
• Flexible hours for part-time or full-time work
• Positive and professional work environment
• Employee discounts on products, services, and gift cards