Spa Manager at top rated outdoor hospitality company

$55,000 - $65,000/Yr

Bolt Farm Treehouse - Whitwell, TN

Full-time - Mid Level

Whitwell, TN

About the position

Bolt Farm Treehouse is an award-winning, mountaintop retreat & spa located in Tennessee, dedicated to creating unforgettable experiences in nature-immersive settings. We provide a sanctuary for deep connection and renewal, enabling individuals to realize their fullest potential. Our unique blend of million-dollar views, one-of-a-kind accommodations, and top-tier hospitality allows us to offer premier wellness retreats and romantic getaways. Our mission is to be the #1 retreat in America for strengthening relationships, impacting 100,000 people annually through transformative experiences. We cultivate a positive, drama-free workplace where every team member feels valued, supported, and inspired for personal and professional growth. Our team, driven by love and a strong work ethic, creates a positive impact on the world, focusing on meaningful work and relationships. The Spa Manager will play a crucial role in leading the inception and operation of our newest venture, the spa & wellness center. This position is not just a job; it is a calling for someone who thrives in creating enchanting experiences that resonate on a profound level with our distinguished clientele. The Spa Manager will be responsible for crafting and executing the strategic vision for the spa, ensuring operational excellence, and fostering a high-performing team. This role requires a passion for wellness and hospitality, along with strong business acumen and exceptional leadership skills. The Spa Manager will also curate and enhance a portfolio of spa services that are luxurious and restorative, ensuring that guests frequently return for this unique spa experience.

Responsibilities

• Help craft and execute the strategic vision for the spa that aligns with Bolt Farm Treehouse's ethos of luxury, wellness, and sustainability.
• Oversee all spa operations ensuring seamless integration of smart technology for an intuitive guest experience.
• Recruit, train, and inspire a dedicated team, fostering an irresistible environment of excellence and growth.
• Curate and enhance a portfolio of spa services that are luxurious, deeply restorative, and unique to Bolt Farm.
• Manage the spa's financials, maximizing profitability while maintaining the highest standards of luxury.
• Promote the Bolt Farm brand, ensuring that every guest interaction reflects our core values.

Requirements

• Proven experience as a Spa Manager or in a similar leadership role in a luxury spa setting.
• A passion for wellness, hospitality, and creating transformative experiences.
• Strong business acumen with a track record of financial management and profitability.
• Exceptional leadership skills with the ability to recruit, motivate, and develop a high-performing team.
• Familiarity with smart technology and its application in enhancing operational efficiency and guest satisfaction.
• Excellent communication and interpersonal skills, with a flair for luxury service.

Nice-to-haves

• Licensure as an aesthetician and/or massage therapist is preferred but not required.
• Experience in team development.

Benefits

• Competitive salary with performance incentives.
• Chance to be a part of a brand that's setting the benchmark in luxury outdoor hospitality.
• Lifestyle that aligns with wellness and nature.
• Professional development in a fast-growing company.
• Supportive and creative work environment where innovation is encouraged.