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Spa Receptionist
$31,200 - $31,200/Yr
WOODSIDE KC - Westwood, KS
posted 2 months ago
Part-time - Entry Level
Westwood, KS
About the position
The Spa Receptionist at The Spa at Woodside is responsible for providing exceptional customer service to members and guests, ensuring a welcoming atmosphere while managing appointments and transactions. This part-time role requires a professional demeanor and the ability to handle various administrative tasks efficiently.
Responsibilities
- Welcome members and guests into the Spa with enthusiasm and professionalism.
- Monitor member and guest check-ins and charge for services and products sold.
- Provide excellent customer service and maintain rapport with members and guests.
- Answer phones and make accurate appointments for service providers in the Spa Department.
- Ensure courteous, prompt, and professional attention to all spa needs of members.
- Follow professional telephone etiquette and front desk procedures during customer interactions.
- Handle cash and charge transactions accurately, including daily cash drops.
- Address soiled laundry and related items to ensure readiness for service.
- Adhere to assigned schedules and meet the demands of an active Spa environment.
- Develop and maintain knowledge of all spa services and product offerings.
- Assist in coordinating activities for special events and unique retail packaging arrangements.
- Maintain cleanliness and organization in the retail area of the Spa according to guidelines.
- Support the maintenance of physical assets and ensure compliance with sanitation and safety standards.
- Communicate consistently with other staff and the Spa Desk Lead/Director of Spa.
- Maintain clean, organized, and visually appealing areas in and around the spa.
- Comply with the Clubs employee handbook and all applicable laws.
Requirements
- High school diploma or GED required.
- Strong phone etiquette skills.
- Entry-level position, suitable for individuals with little to no prior experience.
Benefits
- Part-time hours with flexible scheduling based on availability.
- Opportunity to work in a dynamic and engaging environment.
