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Water's Edge Resort & Spa - Westbrook, CT
posted about 2 months ago
Full-time
Westbrook, CT
About the position
The Spa Receptionist at Water's Edge Resort and Spa is responsible for providing exceptional customer service to guests, ensuring a welcoming and efficient experience at the spa. This role involves multitasking various duties, including greeting guests, managing appointments, and handling payments, all while maintaining a clean and organized environment.
Responsibilities
- Greet and check in guests
- Answer phones and make appointments
- Problem solve issues promptly
- Handle checks and payment
- Work with other staff as a team
- Continually strive to achieve outstanding service quality
- Clean and organize certain areas of the spa
Requirements
- 2 years of customer service experience
- Must be 18 years or older
- Must have reliable transportation
Nice-to-haves
- Prior spa experience preferred but willing to train
