Hand & Stone - Fuquay-Varina, NC
posted 19 days ago
Full-time - Entry Level
Fuquay-Varina, NC
501-1,000 employees
Personal and Laundry Services
About the position
The Spa Associate at Hand and Stone Massage and Facial Spa plays a crucial role in managing front desk operations and driving sales for spa services. This position is essential for providing excellent customer service, promoting membership options, and ensuring a welcoming environment for clients.
Responsibilities
- Manage front desk operations including greeting clients and answering phone calls.
- Promote and sell spa services and memberships to clients.
- Handle appointment scheduling and confirmations efficiently.
- Maintain a clean and organized front desk area.
- Assist in managing client records and processing payments.
Requirements
- Previous experience in a customer service or sales role.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic computer skills for scheduling and record-keeping.
Nice-to-haves
- Experience in the spa or wellness industry.
- Knowledge of massage and facial services.
Benefits
- Flexible scheduling options.
- Employee discounts on spa services.
