Spa Sales Associate

Hand & Stone - Chapel Hill/Raleigh-Leesville/Wilmington - Wilmington, NC

Part-time,Full-time - Entry Level

Wilmington, NC

501-1,000 employees

About the position

The Spa Sales Associate at Hand & Stone Massage and Facial Spa is responsible for front desk sales and customer service, playing a crucial role in the spa's operations. This position involves meeting membership sales goals, building client relationships, and providing excellent customer service in a positive and professional environment. The associate will also be involved in various administrative tasks and contribute to the overall success of the spa.

Responsibilities

• Meet membership sales goals and contribute to overall sales performance.
• Build and maintain client and member relationships to educate them on service options.
• Provide excellent customer service to members and guests.
• Communicate sales, promotions, and service options effectively with clients.
• Uphold cleanliness standards of the spa.
• Answer phones, schedule appointments, and manage documentation.
• Perform various other duties as assigned.

Requirements

• High School Diploma or Equivalent.
• Strong organizational skills and attention to detail.
• Ability to work independently with minimal supervision.
• Excellent customer service and sales skills.
• Must be 18 years old or older.

Nice-to-haves

• Commission experience (helpful but not necessary).

Benefits

• Paid time off
• Employee discounts
• Opportunities for advancement
• Flexible schedule
• Bonus based on performance
• Wellness resources