Hand & Stone - Winchester, VA
posted about 2 months ago
As a Spa Sales Associate at Hand & Stone, you will play a vital role in delivering a world-class experience to our valued members and guests. Your primary responsibility will be to ensure that every client interaction, whether face-to-face or over the phone, is exceptional. You will be the first point of contact for clients entering our spa, and your warm welcome and professional demeanor will set the tone for their visit. Your role will involve educating clients about our services and products, guiding them to make informed choices that enhance their experience, and promoting the health and wellness benefits of massage therapy and skincare. In addition to providing outstanding customer service, you will be responsible for booking appointments, selling memberships, gift cards, and service upgrades. You will also maintain proper filing procedures and ensure that the work environment is clean and professional. As a Sales Associate, you will need to communicate effectively with both clients and the Service Provider team to maximize appointment bookings and ensure a seamless experience for our guests. Your positive and energetic attitude will contribute to a collaborative team environment, and you will be expected to perform various other duties as assigned to support the overall success of the spa. At Hand & Stone, we value our employees and offer a competitive compensation structure that includes an hourly rate plus commissions, providing strong sales performers with unlimited earning potential. We also provide paid training, a professional and safe working environment, and opportunities for professional growth within the company. If you are passionate about people and have a natural ability to connect with clients, we invite you to join our talented team of Sales and Client Service Professionals and watch your career grow!