Spa Sales Desk Associate

Hand & Stone - Haymarket, VA

Part-time,Full-time - Entry Level

Haymarket, VA

Personal and Laundry Services

About the position

The Spa Sales Desk Associate at Hand and Stone Haymarket plays a vital role in ensuring an outstanding customer experience at the spa. This part-time position focuses on meeting sales goals, providing excellent customer service, and maintaining a positive and professional work environment. The role offers opportunities for growth and advancement based on performance, making it ideal for motivated individuals with a passion for the spa and wellness industry.

Responsibilities

• Meet membership sales goals
• Maintain detailed knowledge of the menu of services
• Provide excellent customer service to members and guests
• Communicate sales, promotions, and service options effectively
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Requirements

• Strong customer service skills
• Ability to work flexible hours including mornings, nights, and weekends
• Interest or knowledge in the Spa and Wellness industry
• Reliable transportation to and from work
• Critical thinking skills, including conflict resolution
• Fast learner with a positive attitude

Nice-to-haves

• Sales experience preferred but not mandatory
• Exceptional organizational skills
• Strong team player with the ability to work independently

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Training & development
• Competitive compensation with hourly wage plus commissions
• Career advancement opportunities
• Ongoing training
• Positive and professional work environment