Hand & Stone - Wilmington, NC
posted 17 days ago
Full-time - Mid Level
Wilmington, NC
Personal and Laundry Services
About the position
The Spa Sales Manager at Hand & Stone Massage and Facial Spa in Wilmington is responsible for driving sales growth and managing spa operations. This role focuses on achieving membership revenue growth, gift card sales, and overall service and product revenue. The ideal candidate will possess strong leadership skills and a background in sales, particularly within the spa, salon, or hospitality industries.
Responsibilities
- Drive membership revenue growth through effective sales strategies and retention efforts.
- Increase gift card sales by optimizing conversion rates and average gift card value.
- Enhance service and product revenue by managing service provider hiring, retention, and schedule capacity utilization.
- Lead and mentor the sales team to achieve performance metrics and foster a positive work environment.
- Analyze sales data to identify trends and areas for improvement in sales strategies.
Requirements
- 2-3 years of successful sales leadership experience, preferably in the salon/spa, retail, or hospitality industry.
- Strong leadership skills including team-building, accountability, and effective communication.
- Ability to work a flexible schedule, including evenings and weekends.
Benefits
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Wellness resources
