Spa & Salon Front Desk receptionist

$37,440 - $41,600/Yr

Sonya Dakar Skin Clinic - Beverly Hills, CA

Part-time - Entry Level

Beverly Hills, CA

Ambulatory Health Care Services

About the position

The Spa & Salon Front Desk Receptionist at Sonya Dakar Skin Clinic is a part-time role focused on providing exceptional customer service in a busy day and medical spa environment. The position involves managing client schedules, processing payments, and ensuring a welcoming atmosphere for clients during their visits. The receptionist will also assist with various administrative tasks and maintain a clean and professional spa environment.

Responsibilities

• Manage client schedules and appointments.
• Provide professional, engaging, and friendly service to clients.
• Create a welcoming atmosphere during client check-in and check-out.
• Answer telephones and consult callers about their specific needs.
• Offer multiple treatment options and upsell services.
• Process client payments and manage cash drawer balances at shift end.
• Help maintain a clean and professional spa environment.
• Assist with washing and folding spa linens.
• Perform duties as assigned, including those on opening and closing checklists.
• Respond to web, email, and phone inquiries.
• Process web and phone orders.
• Work with salon software to manage client appointments.

Requirements

• Experience as a receptionist or in a spa environment.
• Basic math skills for handling payments and cash.
• Strong customer service skills.
• Ability to upsell products and services.
• Proficient computer skills.
• Excellent communication skills.
• Ability to work in a fast-paced environment.

Nice-to-haves

• Med spa experience is preferred.
• A positive and enthusiastic attitude.
• Reliability and punctuality.
• Ability to handle pressure and maintain composure in stressful situations.

Benefits

• Competitive pay of $18.00 - $20.00 per hour.
• Flexible scheduling including evenings and Sundays.