Aston Carter - Omaha, NE

posted 18 days ago

Full-time
Hybrid - Omaha, NE
Administrative and Support Services

About the position

The Account Administrator role at Aston Carter involves managing vendor relationships, ensuring timely vendor setup and registration, and performing vendor analysis. This position is crucial for maintaining accurate data for invoice payments and providing exceptional customer service to suppliers. The role requires collaboration with various departments and suppliers to facilitate smooth operations and resolve any issues that arise.

Responsibilities

  • Collaborate with suppliers to ensure timely system registration and setup
  • Resolve a high volume of supplier statements and inbound phone calls
  • Train suppliers on how to effectively use the supplier portal
  • Network and partner with other departments to ensure timely setup and/or payment
  • Perform other job-related tasks as needed or assigned

Requirements

  • Exceptional customer service skills
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office, especially Excel (Vlookup and other standard formulas)
  • Self-motivated and able to prioritize tasks without much guidance
  • Hands-on learning capability
  • Strong work ethic and self-starter attitude
  • Attention to detail with the ability to recognize discrepancies
  • No degree required, but preferred if transitioning to a different team
  • Experience in customer service or service industry
  • Comfortable talking to people and strong communication skills

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital insurance
  • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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