MidFirst Bank - Tulsa, OK
posted 19 days ago
Full-time - Mid Level
Tulsa, OK
Credit Intermediation and Related Activities
About the position
The Assistant Banking Center Manager will support the Banking Center Manager in overseeing daily operations and leading a team of sales and service professionals. The role focuses on achieving sales goals, enhancing customer relationships, and ensuring compliance with operational procedures.
Responsibilities
- Assist in overseeing the operational functions of the banking center and provide support to staff.
- Process loan applications and customer-originated financial transactions, open new accounts, and sell banking products and services.
- Build and maintain relationships with customers to uncover and satisfy their needs through the sale of financial products and services.
- Generate sales leads through community outreach activities and develop business partners.
- Respond to customer inquiries and concerns to create positive solutions/outcomes.
- Ensure audit/compliance procedures are followed while maintaining high levels of customer service.
- Complete regulatory compliance and training specific to sales and service responsibilities.
- Adhere to security measures regarding opening and closing procedures.
- Supervise staff through coaching, counseling, scheduling, training, and performance evaluations.
Requirements
- Minimum of three years successful sales experience in an incentive-driven or relational selling environment.
- Previous banking experience is preferred.
- Supervisory abilities including leadership skills, sound decision making, and the ability to motivate others.
- Proven ability to participate effectively in a sales program and meet or exceed sales expectations.
- Must have a current Notary or be willing to become one at the Bank's expense.
- Proficient with all Microsoft applications (Word, Outlook, Excel, etc.).
Nice-to-haves
- Extensive knowledge of banking products and services.
- Bilingual (fluent verbal and written English/Spanish) skills.
- Sales management experience within a retail banking environment.
