Glass Doctor - Syracuse, NY

posted 18 days ago

Full-time - Entry Level
Syracuse, NY
Repair and Maintenance

About the position

As an Auto Glass Technician at Glass Doctor, you will play a crucial role in providing exceptional customer service while performing auto glass installation and repair services. This position requires a keen attention to detail and a commitment to quality, ensuring that customers feel at ease during their service experience. The role offers opportunities for skill development and career growth within a supportive environment.

Responsibilities

  • Install auto glass products for domestic and foreign vehicles.
  • Complete calibrations on vehicles with ADAS safety systems.
  • Perform rock chip repairs.
  • Address other auto glass-related tasks as needed.
  • Provide top-notch customer service and explain services to customers effectively.
  • Collect payment from customers for the work performed.

Requirements

  • One year or more of auto glass installation experience, with flat laminated glass cutting experience preferred.
  • Knowledge and understanding of the basic tools of the trade.
  • Must be insurable with a valid driver's license and clean driving record to drive a company vehicle.
  • Ability to lift 50 lbs. independently.
  • Comfortable using mobile technology and digital software.
  • Verification of prior job experience via reference checks.

Nice-to-haves

  • Experience with customer satisfaction surveys and Google reviews.
  • Mechanical abilities and problem-solving skills.

Benefits

  • Flexible Schedule
  • Paid Training
  • Bonuses & Incentives
  • Company-provided vehicle and technology
  • Benefits Package
  • PTO and Vacation
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