<span>Bank Security Officer/Facilities Manager</span>

Embassy Bank - Bethlehem, PA

Full-time - Mid Level

Bethlehem, PA

About the position

The Security Officer/Facilities Manager is responsible for overseeing the physical security and premises of the bank, ensuring compliance with established policies and objectives. This role involves collaboration with the Risk Management Officer and the Information Security Officer for IT-related facility assistance. The position requires a proactive approach to security management, training, and maintenance of security systems and facilities.

Responsibilities

• Develop, maintain, and recommend changes to Bank Security Policy/Plans.
• Perform all physical security/emergency testing.
• Conduct annual and new hire training on Robbery, Active shooter, and Emergencies.
• Maintain FOB and security panel systems for new hires and all job changes as necessary.
• Monitor and maintain facilities, security cameras and equipment, and ensure timely problem resolution.
• Submit Annual Board Report Update County 911 services.
• Handle law enforcement/branch requests for video footage and/or still photos.
• Quarterly Alarm testing coordination & verification that security devices are active.
• Communicate physical security related updates to Customer Satisfaction Managers.
• Interact and maintain third party vendor relationships with the bank.
• Maintain all aspects of facility security such as keys, emergency lights, pandemic supplies, maintenance, etc.
• Maintain ATM's and other banking/building maintenance such as fire systems, elevators, HVAC, lighting, furniture, etc.
• Maintain vendor list and notify branches of when vendors will be on site.
• Manage courier staff, their payroll, schedule, annual reviews, vehicle maintenance & registration.
• Basic networking skills to assist with software/hardware implementations, solve help desk problems, remote support, asset management, rollout of new applications, etc.
• Troubleshoot hardware issues to keep systems running.
• Understand the Bank's network/hardware infrastructure and all applications and update its documentation.
• Ensure support calls are updated and followed through to resolution.
• Escalate issues to IT Officer & Risk Manager where appropriate.
• Adhere to internal procedures, documentation, requests, in addition to maintaining confidentiality of customer and banking records.
• Other duties as assigned.

Requirements

• Bachelor's degree in business, accounting, finance, or related experience.
• Banking experience in physical security and facilities preferred.
• Associate degree, or training or related experience in IT, computer science, or tech background preferred.
• Tech-savvy, comfortable with modern office productivity tools.
• Pleasant and patient communicator.
• Strong organizational skills.
• Attention to detail and quality.
• Proficient with Microsoft Office.
• Self-motivated with a career drive.
• Positive, pro-active problem-solving attitude.
• Availability to use personal vehicle.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Bonus opportunities
• Employee stock purchase plan