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Humanhireposted 4 months ago
$41,600 - $43,680/Yr
Full-time • Entry Level
White Plains, NY
Administrative and Support Services
About the position
The Call Center Representative position at HumanHire involves providing exceptional customer service for one of the largest insurance companies in New York. The role focuses on handling a high volume of calls, ensuring customer satisfaction, and maintaining accurate customer records. This full-time position offers competitive pay and benefits, with a schedule from Monday to Friday.
Responsibilities
- Answer a high call volume with a focus on customer satisfaction
- Update customer accounts as needed, ensuring that all information is accurate and up-to-date
- Document customer interactions in the computer system, ensuring that all interactions are tracked and accessible
- Coordinate with team members to ensure great customer service
Requirements
- 1+ years of customer service experience
- Bilingual Spanish is highly preferred
- Computer savvy and comfortable speaking on the phone
Benefits
- Dental insurance
- Health insurance
- Vision insurance
- 401K
- Bonus opportunities
