<span>Cashier/Customer Service Representative $18.25/Hr. Antioch, TN</span>

$37,960 - $37,960/Yr

Thorntons - Nashville, TN

Part-time,Full-time - Entry Level

Nashville, TN

Gasoline Stations and Fuel Dealers

About the position

The Guest Service Representative at Thorntons is responsible for providing exceptional customer service, maintaining retail merchandise, and supporting store goals. This part-time role involves cashier duties, assisting customers, and ensuring a clean and well-stocked environment. The position offers a flexible schedule and opportunities for growth within the company.

Responsibilities

• Delight guests with prompt and courteous customer service.
• Ring all sales as covered in the operations procedures.
• Ensure proper sale and accounting of money orders/lottery during shift.
• Notify Store Management of all sales, cash, or operating discrepancies.
• Accurately account for price overrides, store use of merchandise, voids, returns, and waste.
• Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted.
• Clean and maintain equipment and ready high-margin products such as coffee and fountain drinks.
• Regularly clean windows, floors, shelving, counters, gas pumps, and restrooms.
• Advise store management of any maintenance or safety problems.

Requirements

• Ability to complete a pre-employment criminal background check.
• Excellent customer service skills.
• Flexibility and ability to multitask in a fast-paced environment.
• Willingness to work a flexible schedule including days, evenings, weekends, and holidays.

Nice-to-haves

• Experience in guest services or customer service roles.
• Previous experience as a cashier, in retail, or in the hospitality industry.

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program