<span>Certified Pharmacy Technician</span>

Hy-Vee - Coralville, IA

Full-time - Entry Level

Coralville, IA

5,001-10,000 employees

Food and Beverage Retailers

About the position

The Certified Pharmacy Technician at Hy-Vee plays a crucial role in providing excellent customer service while assisting pharmacists in the preparation and distribution of prescription medications. This position requires a licensed pharmacy technician who is committed to ensuring customer satisfaction and maintaining a clean and efficient pharmacy environment.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Greets customers in a friendly manner and makes an effort to learn their names.
• Assists customers by escorting them to products, loading/unloading heavy items, and addressing customer suggestions or requests.
• Answers the telephone promptly and provides friendly service to callers.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Handles inquiries that do not require a pharmacist's expertise.
• Accepts new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist.
• Gathers patient information required to prepare prescriptions and assists in maintaining correct patient information.
• Assists pharmacists in preparing prescription drug products for dispensing and prepares labels for prescription containers.
• Prepares prescriptions for mailing and submits insurance claims.
• Files prescriptions after they have been dispensed and reports any medication errors.
• Orders, checks-in, and stocks pharmacy supplies, and logs invoices as necessary.
• Performs cash transactions and maintains cleanliness of the pharmacy and dispensing area.
• Assists with third party insurance billing and troubleshooting.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to all statutes and regulations pertaining to a pharmacy technician.
• Reports to work when scheduled and on time.
• Administers vaccines as allowed by law.
• Assists in other areas of the store as needed.

Requirements

• High school diploma or equivalent.
• Certified as a licensed technician through a certified national program and maintains continuing education requirements to keep license active.
• Previous experience as a pharmacy technician or pharmacy clerk is preferred.
• If applicable, vaccination certification as required by law.

Nice-to-haves

• Experience in a retail pharmacy setting.
• Strong customer service skills.
• Ability to work in a fast-paced environment.

Benefits

• Health insurance
• 401k retirement plan
• Paid time off
• Employee discounts