<span>Claims Adjuster Trainee</span>

$51,000 - $54,500/Yr

Progressive - Riverview, FL

Full-time - Entry Level

Hybrid - Riverview, FL

5,001-10,000 employees

Insurance Carriers and Related Activities

About the position

As a Claims Adjuster Trainee, you will learn to assist customers in navigating the claims process after an accident. This role focuses on building relationships with customers over the phone rather than in the field. You will manage a full caseload of claims, receiving support from a collaborative team and ongoing coaching from leaders. The position includes in-depth training on property damage and insurance contracts, enabling you to adjust claims confidently and independently. This is a hybrid role, requiring in-office work two days a week for the first 12 months, with flexibility thereafter based on business needs.

Responsibilities

• Determine coverage
• Determine liability (who's at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers and resolve claims

Requirements

• Three years of relevant work experience OR Bachelor's degree
• Two years relevant work experience and an associate degree

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance