<span>COMMUNITY ASSOCIATION MANAGER</span>

Management Trust - Round Rock, TX

Full-time - Mid Level

Round Rock, TX

About the position

The Community Association Manager is responsible for overseeing the operations, maintenance, and management of designated Homeowner Associations. This role involves proactive leadership, financial forecasting, and ensuring client satisfaction through effective communication and task management. The manager acts as a liaison between the Board of Directors and the community, ensuring compliance with regulations and the successful execution of community operations.

Responsibilities

• Manage a portfolio of assigned communities including single family, townhomes, condominiums, or commercial industrial complexes.
• Coordinate with multiple support teams to oversee tasks and ensure Association deliverables are met in a timely manner.
• Accountable to client requests and tasks, maintaining visibility and communication with internal and external partners.
• Guide, assist, and recommend a course of action for Board members using Leadership Management principles.
• Manage proactive planning, large-scale projects, and legal deadlines for the Association.
• Serve as primary point of contact for the Board of Directors and Committees, coordinating with an Assistant Community Manager and support team members.
• Perform periodic physical site inspections or visits to oversee projects and compliance with Association rules.
• Carry out policies and directives adopted by the Board and communicate updates to support teams.
• Maintain knowledge of governing documents, state regulations, and local ordinances for assigned communities.
• Oversee the condition and maintenance of the Association's physical property according to contractual terms.
• Direct and oversee tasks assigned to support teams for Board and Annual Membership meetings.
• Attend Board and committee meetings as needed and required.
• Ensure all Association deadlines for maintenance and legal obligations are met.
• Review community history and documentation for annual budget preparation.
• Review and code invoices for payment and monitor cash flow for major improvements.

Requirements

• High School Diploma (or equivalent).
• At least 1 year of experience as a Community Manager handling specified duties.
• May require industry certifications or licensing (state dependent).
• Solid knowledge of Microsoft Outlook, Excel, and Word.
• Strong leadership abilities and comfort with public speaking.
• Ability to meet deadlines and address time-sensitive issues.
• Ability to manage workflow amid shifting priorities.
• Willingness to learn company processes and proprietary software.
• Ability to work independently with accountability to Division Leadership.
• Demonstrate a positive attitude and ownership mentality.
• Strong problem-solving skills and resource utilization.
• Strong written and verbal communication skills.
• Ability to delegate to internal support team members while maintaining accountability.
• Ability to provide conflict resolution calmly.

Nice-to-haves

• Experience with community management software.
• Additional certifications in community management or related fields.

Benefits

• Employee ownership structure.
• Opportunities for professional development and training.
• Flexible work environment with hybrid options.