<span>Community Liaison - Hospice</span>

Eden Health - Oregon City, OR

Full-time - Entry Level

Oregon City, OR

Ambulatory Health Care Services

About the position

The Community Liaison at Eden Health is responsible for fostering relationships with referral sources to enhance business development efforts across the Oregon Service area. This role focuses on increasing census growth, brand recognition, and ensuring a positive reputation for the Home Health and Hospice service lines. The position requires effective communication with various healthcare facilities and professionals to facilitate smooth transitions for patients into Eden Health's programs.

Responsibilities

• Maintain relationships with referral sources including hospitals, long-term care facilities, rehabilitation centers, and physician practices.
• Work closely with agency sales representatives to ensure effective communication and transition of referrals.
• Process referrals according to agency and referring provider policies.
• Explain Eden Health's programs to patients, family members, and other referral sources accurately and thoroughly.
• Collaborate with agency staff to ensure safe transitions for all patients to home.
• Document all marketing activities accurately and timely as requested by the agency.
• Follow up on referrals for evaluation and/or admission to Eden Health programs.
• Attend and participate in in-services, staff meetings, and case conferences.
• Complete all documentation accurately, timely, and legibly.
• Obtain outstanding orders or documentation as requested by the agency.
• Communicate effectively with patients, coworkers, and other healthcare professionals.
• Participate in the development and implementation of processes aligned with the agency's evolving goals.
• Meet and/or exceed home health and hospice referral and admission goals.

Requirements

• Clinical background preferred.
• Healthcare marketing experience in home health and/or hospice industry, DME, medical supplies outside sales, pharmaceutical sales, or related fields.
• B.S. Degree in Marketing, Sales, Business, or Health Care preferred.
• High school diploma or equivalent required.
• General clerical, data entry, and excellent organizational skills.
• Ability to communicate effectively in English, both verbally and in writing.
• Working knowledge of computer software programs.
• Valid driver's license and reliable transportation.
• Ability to pass a criminal background check and national sex offender clearance.
• Must be able to physically navigate through the community for the entire shift.

Nice-to-haves

• Experience in outside sales calling on contacts at SNF, Hospitals, Dr. Offices, ALFs, etc.

Benefits

• Long-Term Service Recognition/Retention Bonus Program
• Refer a Friend Bonus Program
• Training and educational assistance
• Career advancement opportunities
• 401k Retirement Savings Plan
• Employee Stock Ownership Plan
• Flexible Spending Accounts
• Life, Accident, & Disability Insurance
• Paid Holidays
• Monthly Bonuses
• Continuing Education Credits paid for
• Discounts with AT&T Wireless, National and Enterprise car rentals
• Discounted tickets to various events (Disney Land, Disney World, Universal Studios, SeaWorld, Local Concert/Sporting Events, Hotels/Resorts)
• Paid sick leave and vacation time
• Identity Theft Protection
• Employee Assistance Program
• Employee Hardship Fund
• Floating Holiday
• Dental, Medical, Vision available for full-time status