<span>Compliance Supervisor</span>

$43,904 - $43,904/Yr

City Of Killeen - Killeen, TX

Full-time - Mid Level

Killeen, TX

Justice, Public Order, and Safety Activities

About the position

The Compliance Supervisor is responsible for overseeing the daily operations of compliance and collection work related to court orders and judgments. This role involves managing personnel, interpreting laws and policies, and ensuring the effective collection of fines and costs. The supervisor will also handle warrant processes and maintain compliance with court mandates.

Responsibilities

• Supervise personnel in the compliance section.
• Interpret and apply laws, codes, policies, and procedures related to court procedures and legal documents.
• Establish collection goals for delinquent accounts.
• Manage daily operations, including job assignments and policy implementation.
• Track work actions and compile status and progress reports.
• Review and evaluate financial information from defendants requesting payment extensions.
• Conduct interviews with defendants to establish payment terms.
• Supervise the warrant and capias pro fine process.
• Schedule staff, monitor leave, and ensure subordinates have necessary tools.
• Oversee compliance with mandatory collection programs and court-ordered payment plans.
• Conduct research and skip-tracing to locate debtors.
• Utilize private collection services and the Department of Public Safety's programs.
• Resolve collection account discrepancies and troubleshoot related issues.
• Maintain and update case information and compile collection performance statistics.
• Participate in the development of collection-related forms and policies.
• Attend meetings and training as required.

Requirements

• Associate degree in management, sales, or related field.
• Two years of collection or sales experience.
• Two years of management experience.
• Municipal court experience preferred.
• Working knowledge of computers and accounting principles.
• Considerable knowledge of modern office practices and procedures.
• Ability to perform arithmetic computations accurately.
• Ability to set goals and work without direct supervision.
• Effective oral and written communication skills.
• Ability to manage workload for productivity and efficiency.
• Ability to establish effective working relationships with various stakeholders.
• Ability to exercise sound judgment and compile reports accurately.

Nice-to-haves

• Experience in municipal court operations.
• Familiarity with specialized software for collections.