<span>Customer Experience Speech and Text Analyst</span>

US BankMinneapolis, MN
422d$92,820 - $109,200

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About The Position

The Customer Experience Speech and Text Analyst at U.S. Bank plays a crucial role in enhancing customer satisfaction by leveraging analytics to provide insights and recommendations. This position is part of the Voice of the Customer team, focusing on identifying pain points and opportunities for improvement within the contact center. The analyst will synthesize data from various sources to advocate for consumers and support the continuous improvement of customer experience across the organization.

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