<span>Customer Service Representative, Physical Therapy</span>
$41,850 - $57,782/Yr
Olympic Medical Center - Port Angeles, WA
posted about 1 month ago
Full-time
Port Angeles, WA
Hospitals
About the position
The Customer Service Representative for Physical Therapy at Olympic Medical Center is responsible for delivering exceptional customer service while managing patient intake, scheduling, registration, and insurance verification. This role requires proficiency in using Epic (EMR) and a solid understanding of medical terminology. The position emphasizes attention to detail and the ability to multitask effectively in a fast-paced medical environment.
Responsibilities
- Provide excellent customer service to patients and their families.
- Utilize Epic (EMR) for patient referral intake, scheduling, and registration.
- Verify insurance coverage and obtain authorization for services.
- Handle medical records at the clinical level.
- Demonstrate knowledge of medical terminology in daily tasks.
Requirements
- High school diploma or equivalent preferred.
- Minimum of three years' experience in a medical facility strongly desired.
- Prior experience/training in medical terminology and rehabilitative services strongly desired.
- Medical Assistant training/certification preferred.
Benefits
- Competitive salary
- Excellent benefits
- Relocation assistance
- Work-life balance in a scenic location
