<span>Customer Service Technician (Part-Time) - South Boston CSC (02637)</span>

$41,018 - $41,018/Yr

Department Of Motor Vehicles - South Boston, VA

Part-time - Entry Level

South Boston, VA

Administration of Economic Programs

About the position

The Customer Service Technician (Part-Time) at the South Boston Customer Service Center (CSC) is a service-oriented role within the Virginia Department of Motor Vehicles (DMV). This position involves assisting customers with various DMV-related services, including issuing IDs, processing applications, and administering tests. The role is designed for individuals who possess strong customer service and problem-solving skills and are looking for growth opportunities within the DMV.

Responsibilities

• Communicating policies, procedures, and regulations to customers.
• Issuing IDs and processing applications.
• Administering vision, driver, and in-car road tests.
• Processing vehicle registrations, titling, tax, and fee collection.
• Providing other DMV-related services as needed.

Requirements

• Customer service experience in a fast-paced environment.
• Experience using a personal computer or automated systems.
• Excellent oral and written communication skills.
• Flexibility to work Monday to Friday and Saturdays.
• Strong organizational, time management, problem-solving, and multitasking skills.
• Attention to detail and accuracy in completing assignments on time.
• Driving records with less than six demerit points and no major convictions.
• Experience working in a team or group environment.
• Ability to lift 10 - 25 pounds.