Goodwill - Waldorf, MD

posted 18 days ago

Part-time - Entry Level
Waldorf, MD
Social Assistance

About the position

The Donation Attendant at Goodwill of Greater Washington plays a vital role in assisting donors of household goods, ensuring a welcoming atmosphere and providing excellent customer service. This part-time position involves outdoor work and offers opportunities for professional growth while representing an organization dedicated to making a positive community impact.

Responsibilities

  • Provides excellent customer service to all internal and external guests.
  • Creates a welcoming atmosphere by greeting donors and safely unloading donations from vehicles.
  • Accurately records donations.
  • Independently lifts up to a maximum of 50 pounds.
  • Safely operates manual and/or power equipment as required.
  • Keeps the donation area clean and free of debris.
  • Completes donor receipts and offers a copy to the donor.
  • Sorts donated items into designated categories.
  • Follows prescribed safety and security practices, reporting hazards and injuries to management.
  • Maintains a clean, neat uniform and appearance.
  • Assists truck and driver helper with loading/unloading donations into company vehicles.
  • Performs general housekeeping duties as needed.
  • Performs other duties as directed.

Requirements

  • Previous customer service experience.
  • Ability to provide exceptional customer service to internal and external customers.
  • Ability to read, write, and comprehend basic instructions in English for safety and communication purposes.
  • Ability to effectively communicate verbally with associates and customers.
  • Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling, and climbing for prolonged periods (up to 7 hours per 8-hour shift).
  • Ability to lift up to 50 pounds frequently.

Nice-to-haves

  • A minimum of six months of previous work experience.
  • High school diploma or equivalent.
  • Ability to work in a team environment.
  • Previous experience working in a warehouse environment.
  • Previous pallet packing and forklift experience.
  • Basic computer skills.
  • Multilingual with proficiency in English.

Benefits

  • Same day pay option
  • Accrued personal time off (PTO)
  • Premium pay for working certain holidays
  • Basic life insurance
  • Individual and family dental and vision benefits
  • Pet insurance
  • Generous employee discounts
  • Access to an employee assistance program (EAP)
  • 403(b)/401(k) plan with match available after 1 year
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