<span>Donor Service Representative</span>

$31,720 - $31,720/Yr

Goodwill - Collegeville, PA

Part-time - Entry Level

Collegeville, PA

Social Assistance

About the position

The Donor Service Representative plays a crucial role in promoting and facilitating donations of clothing and household items to Goodwill. This part-time position focuses on providing excellent customer service to donors, ensuring a positive experience while managing the donation process effectively.

Responsibilities

• Greets donors in a pleasant and professional manner.
• Promotes and represents Goodwill positively.
• Assists donors with unloading donations from vehicles.
• Issues donation receipts and provides donation information.
• Completes donor tracking paperwork accurately and submits it timely.
• Assists the transportation department with loading and unloading trucks.
• Removes trash and salvage from store and production areas.
• Follows safety precautions when operating material handling equipment.
• Prices hard goods as needed.
• Maintains a clean and orderly production and donor area.
• Supports and participates in organizational programs and special events.

Requirements

• Must be at least 18 years old.
• Ability to speak, hear, read, and write in English.
• Good customer service skills.
• Ability to stand for extended periods.
• Ability to lift up to 50 pounds frequently.
• Must be able to work a flexible schedule, including evenings and weekends.