<span>EnerBank Customer Outreach Specialist (Part Time)</span>

$37,440 - $43,700/Yr

Regions Financial - Provo, UT

Part-time - Entry Level

Provo, UT

Credit Intermediation and Related Activities

About the position

The Customer Outreach Specialist at EnerBank is a part-time role focused on engaging with customers to enhance their experience and satisfaction. This position involves outreach efforts to ensure customers are informed and supported throughout their journey with the bank.

Responsibilities

• Engage with customers through various outreach methods to provide information and support.
• Assist in resolving customer inquiries and issues in a timely manner.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with team members to improve outreach strategies and customer engagement.
• Participate in training sessions to enhance product knowledge and customer service skills.

Requirements

• High school diploma or equivalent required.
• Previous experience in customer service or outreach roles preferred.
• Strong communication skills, both verbal and written.
• Ability to work independently and manage time effectively.
• Proficient in using computer systems and software for customer management.

Nice-to-haves

• Experience in the banking or financial services industry.
• Bilingual skills are a plus.

Benefits

• Competitive hourly wage.
• Flexible work schedule to accommodate personal commitments.
• Opportunities for professional development and training.