Family Dental Care - Waukegan, IL
posted 18 days ago
Full-time - Entry Level
Waukegan, IL
Ambulatory Health Care Services
About the position
The Dental Patient Coordinator/Billing Clerk is responsible for managing front desk operations in a dental office, ensuring excellent patient communication and efficient billing processes. This role requires a bilingual individual who can effectively interact with patients and handle various administrative tasks related to patient care and insurance billing.
Responsibilities
- Manage front desk operations and general tasks
- Handle insurance billing and verify dental insurance
- Register new patients according to established office protocols
- Verify and update patient information
- Confirm next appointments and schedule patient appointments
- Answer and manage incoming calls
- Submit lab work properly
- Explain treatment plans to patients
- Process payments on the day of treatment
Requirements
- At least 2 years of experience in a dental office
- Bilingual in Spanish and English
- Excellent communication skills
- Knowledge of DENTRIX and dental terminology
- Ability to multi-task
- Knowledge of ADA codes
- Flexibility
