<span>Front Desk Receptionist/Scheduler</span>

About the position

The Front Desk Receptionist/Scheduler at Orlando Health Physicians Associates plays a crucial role in providing administrative support within the Ob/Gyn practice. This position involves greeting patients, scheduling appointments, and managing phone communications, all while ensuring a high standard of customer service and confidentiality in patient records.

Responsibilities

• Greet patients and visitors in a professional manner.
• Answer incoming calls and direct them to the appropriate personnel.
• Schedule appointments for patients and ensure that all paperwork is completed accurately.
• Maintain patient records and ensure that all information is kept confidential.
• Provide information about the OB/GYN practice, services, and procedures to patients and visitors.
• Assist with billing inquiries and insurance claims.

Requirements

• Experience in medical terminology.
• Excellent customer service skills.
• Organized and detail-oriented with the ability to multitask in a fast-paced environment.

Nice-to-haves

• Friendly demeanor
• Commitment to providing quality care.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Uniform allowance
• Vision insurance