<span>Front Desk Receptionist</span>

About the position

The Front Desk Receptionist serves as the first point of contact for clients and visitors at Catholic Charities, responsible for greeting individuals, managing incoming calls, and providing general office support. This role is essential in ensuring a welcoming environment and facilitating communication within the organization.

Responsibilities

• Greets all visitors and clients to determine the nature of their business and refers them to the appropriate directorate.
• Answers incoming phone calls and forwards them to the appropriate directorate or takes accurate messages as appropriate.
• Monitors the general voice mail box and forwards messages as appropriate.
• Provides administrative support as needed to Directors.
• Adheres to policies related to boundaries with and protection of clients.
• Completes required abuse prevention training and reports suspicious and inappropriate behaviors.
• Follows mandated abuse reporting requirements and adheres to job-specific abuse risk management responsibilities.

Requirements

• High school diploma or GED; some college preferred.
• Two or more years of work experience in a professional office setting.
• Ability to maintain confidentiality.
• Experience with multi-line/switchboard phone systems.
• Excellent verbal and interpersonal skills.
• Proven organizational skills, including the ability to manage multiple tasks and projects simultaneously.

Nice-to-haves

• Bilingual in English and Spanish is required.

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance