<span>Front Desk</span>

$29,120 - $32,490/Yr

Expedite Technology Solutions - Imperial, PA

Full-time - Entry Level

Imperial, PA

Professional, Scientific, and Technical Services

About the position

The Front Desk position is a contract role focused on providing administrative support and guest services at the office. The role involves managing visitor registrations, coordinating schedules, and ensuring a welcoming environment for clients and guests. The position requires strong customer service skills and the ability to handle various administrative tasks efficiently.

Responsibilities

• Answering phones
• Registering visitors
• Coordinating visitor schedules
• Attending to break room (keeping coffee and snacks supplied)
• Providing administrative support to a department or office location
• Supporting reception and guest services, mail services, phone, meeting rooms, and location services
• Receiving and directing incoming calls to appropriate personnel and voicemail
• Greeting and announcing clients, applicants, and visitors
• Following security procedures for recording guests, suppliers, and other visitors
• Arranging escorts as needed
• Issuing visitor passes and validating parking
• Assisting with scheduling and preparing meeting and conference rooms
• Coordinating setup of conference/meetings rooms
• Arranging for and reserving projectors and other meeting equipment, ensuring equipment is in good operating condition
• Arranging video and/or web conferencing as needed
• Coordinating catering for meetings and events
• Negotiating pricing and menus for catering
• Securing approvals for catering expenses and reviewing invoices to arrange billing to appropriate department or business unit
• Performing general clerical duties associated with distributing office faxes, packages, and mail as required

Requirements

• 2 years of customer service experience
• Ability to comprehend and interpret instructions, short correspondence, and memos
• Ability to write routine reports and correspondence
• Ability to respond to common inquiries or complaints with a strong customer service orientation
• Ability to calculate simple figures such as percentages
• Ability to understand and carry out general instructions in standard situations
• Ability to solve problems in standard situations
• Basic analytical skills
• Intermediate skills with Microsoft Office Suite
• Ability to work flexible work schedules based on office needs

Benefits

• Contract position
• Pay range of $14.00 - $15.62 per hour
• Expected hours: 40 per week
• Day shift, Monday to Friday