<span>Front Office Coordinator - Carrollton</span>

Unclassified - Carrollton, GA

Full-time - Entry Level

Carrollton, GA

About the position

The Front Office Coordinator at Alliance Spine and Pain Centers is a full-time role focused on providing exceptional patient care and administrative support in a thriving outpatient pain management practice. The position involves managing patient check-ins, verifying appointments, and ensuring accurate patient information is maintained in the electronic medical records (EMR) system. The role offers a supportive work environment with no weekends, no overnights, and no on-call duties, making it ideal for those seeking a stable career in healthcare.

Responsibilities

• Greet patients and verify their identity upon arrival.
• Create wristbands and print demographic sheets for patient chart preparation.
• Change patient status to 'Patient Paperwork Status' once they sign in.
• Distribute Pain Questionnaire sheets to patients.
• Verify ID and insurance card for each new patient visit.
• Ensure accuracy of patient demographics and insurance information in EMR.
• Input information from new patient packets into patient demographics.
• Answer phone calls and assist with scheduling patient appointments.
• Collect co-pays and balances as directed by the Financial Counselor.
• Complete follow-up calls 48-72 hours after procedures.
• Prepare clinic charts for the following day, ensuring all necessary documents are included.

Requirements

• High School diploma or GED required.
• Minimum of 1 year experience working in a physician practice, preferably in pain management.
• Proficiency in PC and working knowledge of Microsoft Office and eClinical.
• Strong data entry and customer service skills.
• Good command of the English language, both verbal and written.
• Ability to work independently with attention to detail and accuracy.
• Ability to apply common sense understanding to carry out instructions.

Nice-to-haves

• Experience in pain management practices is preferred.

Benefits

• Paid Time Off (PTO)
• Medical Insurance
• Dental Insurance
• 401k
• $25k Life Insurance
• 9 Major Holidays off