<span>Front Office Supervisor</span>
Lotte New York Palace•Chicago, IL
417d
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About The Position
The Front Office Supervisor is responsible for leading all aspects of front office operations, ensuring a high level of guest service and satisfaction. This role involves managing guest check-ins, addressing special requests, and maintaining collaboration among staff to create a welcoming environment. The supervisor will also oversee the accuracy of billing and room assignments, while training and monitoring team members to uphold service standards.
