<span>Functional Analyst II (Z3 : KC Personnel Guidelines)</span>

$87,214 - $110,573/Yr

King County - Seattle, WA

Full-time - Entry Level

Seattle, WA

251-500 employees

Executive, Legislative, and Other General Government Support

About the position

The Facilities Management Division's Security section is seeking a Functional Analyst II to serve as the Radio and Security Systems Coordinator. This role is responsible for overseeing and coordinating the distributed antenna system (DAS) and other security system functions for facilities managed by the division. The incumbent will support, troubleshoot, and coordinate maintenance of in-building distributed antenna systems (BDA).

Responsibilities

• Perform Public Safety and/or Cellular coverage studies
• Test, troubleshoot, coordinate, and schedule maintenance for BDA or DAS battery backup units and alarming modules per code requirements
• Troubleshoot PSERN 800Mhz two-way radio system
• Prepare, complete and maintain appropriate documentation and work tracking in an accurate and timely manner
• Field customer concerns and complaints; collecting and verifying information
• Schedule and coordinate maintenance contractors and third-party vendors
• Follow up with customers to ensure issue resolution and customer satisfaction
• Reconcile work requests and vendor invoices
• Assist the Security Systems Specialist in administering, maintaining, testing, and monitoring badging and camera systems
• Assist the Security Systems Specialist in administration technical support for CJIS hardware and firmware
• Perform other duties as assigned

Requirements

• Basic knowledge of distributive antenna system technology and components
• Knowledge of current distributive antenna practices and procedures
• Knowledge on emergency service radio functions and basic understanding of 800 MHz radio technology
• Communication and customer service skills

Nice-to-haves

• Experience with DAS Systems and low voltage, audio visual, security, and/or paging systems
• Skill in handling multiple competing priorities and sensitive situations, working under deadlines and mandated time constraints
• Attention to detail and strong analytical skills
• Proficiency in Microsoft Office Suite and other relevant software
• Ability to interpret and follow design drawings, blueprints, and installation guides to ensure proper system installation

Benefits

• Hybrid work options
• Competitive salary range of $87,214.40 - $110,572.80 per year
• Opportunities for professional development and training