Checkers and Rallys - Henderson, KY
posted about 1 month ago
Full-time - Mid Level
Henderson, KY
Food Services and Drinking Places
About the position
The General Manager at Checkers & Rally's plays a crucial role in leading the restaurant operations to achieve sales and profit goals while ensuring exceptional service for both guests and team members. This position is responsible for managing all aspects of the restaurant, including staffing, training, and maintaining a safe and enjoyable environment for employees and guests alike.
Responsibilities
- Meeting budgeted sales and profits by managing all aspects of the P&L
- Continually analyzing data and developing plans to improve sales and profits and increase restaurant service and efficiency
- Determining staffing needs and hiring the right candidates for the right position
- Ensuring shifts are properly staffed to guarantee consistent operations and Guest satisfaction
- Training Team Members and Managers on operations, policies and procedures and Guest service
- Identifying and responding to complaints and policy and procedure violations
- Providing regular feedback and coaching to employees on their performance
- Ensuring the restaurant is a safe, clean and fun environment for our employees and Guests
Requirements
- High School Diploma or General Education Degree (GED) - Preferred
- Food Safety Certified
- Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with our fast paced environment
- Commitment to core values of integrity, service, excellence, and courage to be bold & grow
Benefits
- Comprehensive benefits such as Medical and Dental Plans
- Recognition programs including bonuses and incentives
- All expenses paid annual cruise
