<span>Guest Experience Manager</span>

$36,400 - $36,400/Yr

CAVA - Charleston, SC

Part-time,Full-time - Entry Level

Charleston, SC

Food Services and Drinking Places

About the position

The Guest Experience Manager at CAVA plays a crucial role in ensuring a positive dining experience for guests while supporting daily restaurant operations. This position involves leading and developing team members, maintaining high standards in food safety and quality, and fostering a safe and welcoming environment for both guests and staff. The role requires a passion for service and the ability to motivate a team to achieve collective goals.

Responsibilities

• Lead and develop Team Members and Special Ops Trainers
• Be responsible for the entire guest experience
• Develop Culinary Leads and uphold food safety & quality standards
• Oversee food and beverage management, including inventory, ordering, and budget
• Put deliveries away, plus any additional duties assigned
• Ability to cross train across the restaurant to ensure rapid growth
• Assist with any additional duties assigned

Requirements

• Ability to stand for long periods of time and lift up to 50 pounds
• Must be able to bend and reach overhead often
• Must possess dexterity to handle tongs, pots/pans, and other equipment
• Must be comfortable working in temperatures ranging from hot to cold
• Must be comfortable working near open flames
• Must maintain near constant communication with multiple people
• Close vision, distance vision, and peripheral vision is required
• Must be able to sit, squat and kneel occasionally
• Must be able to work in a constant state of alertness and safe manner
• May be required to occasionally work in outdoor weather conditions

Benefits

• Competitive pay
• Health, Dental, Vision, Telemedicine, Pet Insurance
• 401k enrollment with CAVA contribution
• Paid sick leave, parental leave, and community service leave
• FREE CAVA Meal for every shift worked