<span>Legal Enterprise Applications Analyst</span>

Beveridge & Diamond, P.C. - Washington, DC

Full-time

Washington, DC

Professional, Scientific, and Technical Services

About the position

The Legal Enterprise Applications Analyst will be responsible for the support, management, and enhancement of key legal and business applications at Beveridge and Diamond. This role requires a detail-oriented professional with a strong background in legal technology and enterprise application support, collaborating closely with attorneys, legal support staff, and the IT team to ensure efficient operation of core applications.

Responsibilities

• Provide day-to-day technical support for legal and business applications, ensuring uptime, performance, and usability.
• Perform system configurations, updates, and maintenance for the full suite of enterprise applications, both on-prem and cloud.
• Lead integration efforts between core systems, including Intapp, Elite 3E, and other firm applications.
• Develop automation workflows to streamline processes.
• Develop and deliver training materials and sessions for attorneys and staff to optimize application usage.
• Work with internal stakeholders across departments to gather requirements, identify needs, and implement solutions for workflows and process improvements.
• Manage vendor relationships, including monitoring service-level agreements (SLAs) for cloud-hosted platforms.
• Monitor and maintain data accuracy across applications, ensuring compliance with firm policies, legal standards, and data governance requirements.
• Provide advanced support for troubleshooting and resolving technical issues.
• Evaluate and recommend new technologies to improve business efficiency and maintain a competitive edge.
• Lead or participate in the implementation of new modules, features, or application upgrades.

Requirements

• Bachelor's degree in information technology, Computer Science, or a related field, or equivalent experience.
• 3+ years of experience supporting legal or professional services enterprise applications.
• Strong knowledge of iManage Work Cloud.
• Experience with the Intapp suite, ideally Walls, Intake and Time.
• Experience with an accounting system (Elite 3E or Aderant) and related modules.
• Proficiency in system configuration, user administration, and data management.
• Familiarity with legal industry workflows and document management practices.
• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication skills, with the ability to convey technical information to non-technical audiences.
• Experience managing and prioritizing multiple tasks and projects in a fast-paced environment.

Nice-to-haves

• Certifications in Microsoft, iManage or Intapp solutions.
• Experience with scripting or automation tools to streamline workflows.
• Knowledge of APIs/SQL, and reporting tools to support data analysis and custom reporting.
• Familiarity with legal industry compliance standards for data governance and security.
• Proven experience with cloud migration projects.