<span>MEDICAL ASSISTANT - FOOTHILL RANCH URGENT CARE</span>

Hoag Health System • Lake Forest, CA

387d • $43,306 - $66,622

About The Position

The Medical Assistant (MA) at Hoag Memorial Hospital Presbyterian is responsible for maintaining a professional environment and ensuring effective communication between patients and physicians. The MA will assist with non-clinical tasks to facilitate patient access and flow, including scheduling appointments, managing pre-authorization processes, and ensuring all necessary records and tests are completed prior to appointments or surgeries. This role requires collaboration with staff to provide timely updates to patients regarding their health and treatment options.

Requirements

• High school graduate or equivalent.
• Graduate of Medical Assistant program or one year previous medical back-office experience, preferably in an acute healthcare system environment.
• Basic keyboarding skills and knowledge of Microsoft Office Suite (Outlook, Word, Excel).
• Basic knowledge of medical terminology.

Nice To Haves

• Associate or Bachelor's degree in a healthcare-related field.
• Minimum one (1) year previous medical back-office experience, preferably in an acute healthcare system environment.
• Working knowledge of EPIC or other Electronic Medical Record (EMR) systems.
• Qualified bilingual or multilingual candidates.

Responsibilities

• Maintain a highly professional environment and collaborative relationship with patients and physicians.
• Assist with scheduling patients for follow-up visits, imaging, and lab work.
• Manage the pre-authorization process and act as a liaison between providers and patients.
• Ensure all proper records are received and appropriate testing is completed prior to appointments or surgeries.
• Provide updates to staff and patients on timing and status of tasks impacting patient health and treatment options.
• Ensure even patient flow and continuous communication within Hoag and referring physician offices.

Benefits

• Competitive hourly wage ranging from $20.82 to $32.03 based on experience and qualifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees