<span>Medical Assistant, Musculoskeletal Institute, UT Health Austin</span>

$43,500 - $43,500/Yr

The University of Texas System - Austin, TX

Full-time

Austin, TX

Educational Services

About the position

The Medical Assistant at the Musculoskeletal Institute, UT Health Austin, serves as the primary point of contact for patients throughout their care cycle. This role involves collecting vital signs, conducting patient assessments, assisting providers during exams, and facilitating patient journeys through the healthcare system. The Medical Assistant will work closely with a multidisciplinary team to ensure comprehensive patient care and support educational and research initiatives within the clinic.

Responsibilities

• Provide support and guidance to patients completing pre-clinic surveys.
• Work with a multidisciplinary team to identify and schedule patient visits.
• Follow up with patients who have not completed surveys to address potential barriers.
• Set patient expectations about the team-based model and clinic experience.
• Attend multidisciplinary case conferences and team huddles to convey patient situations to the team.
• Attend patient visits as an advocate and combine treatment recommendations into a viable care plan.
• Establish follow-up of care plans based on patient preferences.
• Facilitate patients' journeys through the healthcare system, including scheduling and referrals.
• Provide reminders for care plan tasks and support behavior modification.
• Serve as the first point of contact for patients in the IPUs.
• Refer patients to external services as needed.
• Support and assist providers during patient exams, treatments, or procedures.
• Maintain and restock supplies and equipment for patient exam and treatment rooms.
• Participate in educational and research initiatives within the clinic.
• Engage in critical evaluation of patient care to improve care pathways.

Requirements

• Medical Assistant certification to be completed within the first year of hire.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced multi-physician practice environment.
• Ability to develop and maintain effective working relationships with physicians, staff, and patients.

Nice-to-haves

• Certification as a Medical Assistant and 2 years of experience as a Medical Assistant.
• Understanding of the care ecosystem in Travis County around social services and transportation.
• Bilingual in English and Spanish.
• Additional certifications such as Registered Medical Assistant (RMA), Certified Medical Assistant (CMA), Certified Clinical Medical Assistant (CCMA), and National Certified Medical Assistant (NCMA).

Benefits

• Salary starting from $43,500 depending on qualifications.
• Retirement plan eligibility through Teacher Retirement System of Texas (TRS).
• Employment eligibility verification and background checks.